Popreal.com is an online fashion boutique for Newborn baby, Toddler, Kids clothing & accessories. We are committed to provide customers with original, high quality, and exclusive products. For flash sales part, customers should complete payment before the sale ends.
Popreal.com is an online fashion boutique for Newborn baby, Toddler, Kids clothing & accessories. We are committed to provide customers with original, high quality, and exclusive products. For flash sales part, customers should complete payment before the sale ends. At Popreal, we believe that making smart choice and easy choice are one and the same. It’s exciting to know there is one website provide truly safe and healthy products for babies, which leaves more time to enjoy life.
Your satisfaction is our long-term pursuit. Once your package has arrived, we strongly suggest you to open it and check to make sure the items meet your requirement. Before the return, please don’t remove the tag and keep it in new or unused condition as original.
The products can be returned or exchanged within 14 days after received. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
– The product is in its original packaging
– The product isn’t used or damaged
Products that do not meet these criteria will not be considered for return.
Please email firstname.lastname@example.org before the return, we’ll provide you our return address. We do not accept the return package without contacting .
Please send the product along with the product list which includes Order Number, product SKU.Return tracking No. is required; we will deal with the product exchange or refund after we get your returning parcel.
To return the products, please submit items change request here.
When can I receive package after the payment?
Super Savings service :
Region Except Europe and Middle East :Order processing: 3-7 days. Order delivery: 7-14 days. The items you ordered will reach you within 20 days.
Europe & Middle East: Order processing: 3-7 days. Order delivery: 10-20 days. The items you ordered will reach you within 30 days.
Express Shipping service :
Order processing: 3-7 days. Order delivery: 5-6 days. The items you ordered will reach you within 13 days.
Chinese holiday reminder:
During week-long Chinese holidays, Chinese National Day (October 1, 2017) and Chinese New Year (January 28, 2017), services from certain suppliers and carriers may be affected, meaning that deliveries for order placed around these holidays may be delayed 3-7 days.
After we receive your order, we conduct Quality Control checks and testing in order to ensure the product’s quality prior to shipment. The processing time varies depending on the specific product with the average processing time being approximately 3-7days; however, it can also be affected by the item’s stock status.
What shipping method Popreal use?
Currently, all the products will be shipped by Air Transport shipping service. For the Express Shipping, DHL is the shipping carrier.
How can enjoy free shipping policy?
USA Area, Orders ≥3 items for free shipping. (after the coupon used) If the order can not reach the free shipping condition ,shipping costs are calculated by weight before payment.
How to track my order?
Once the order is placed, our system will send you an email about the order details. You can also log in to your Popreal account and track your order on “My Orders” Page. When the order is shipped out, we will email you the tracking number and tracking website.
Paying with Paypal
- 1. With PayPal, you can send payment quickly and securely on-line.
- 2. Through PayPal, you can pay with credit card, debit card, or bank account balance.
- 3. Once your order is submitted, you will be redirected to PayPal’s site where you could make the payment.
When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account. To do so, please click on “Paypal Checkout” and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
Advantages with using PayPal:
Payment is traceable. You can trace the status of your payment using your PayPal account.Payment does not require you to use your credit card online (you can transfer directly from your bank account). Popreal.com doesn’t receive your credit card number (it is safely encrypted through PayPal’s server), which limits the risk of unauthorized use.
Please note that Popreal does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.