IN THE WORLD OF BEAUTY, WE’VE ALWAYS BEEN DIFFERENT.
WE’RE FROM SAN FRANCISCO, SURROUNDED BY ARTISTS AND INNOVATORS WHO INSPIRE US TO THINK DIFFERENTLY, FOLLOW OUR GUT INSTINCTS AND TO POUR OUR HEART AND SOUL INTO EVERYTHING WE DO.
WE CREATE PRODUCTS LIKE NO OTHER BRAND, AND WE CONNECT WITH WOMEN IN WAYS THAT NO OTHER BRAND WOULD DARE. FOR OVER 35 YEARS, WE’VE BUILT A COMMUNITY OF STRONG, PASSIONATE WOMEN WHO HAVE BECOME CUSTOMERS—BUT MORE IMPORTANTLY—LIFELONG FRIENDS.
WE CREATE INNOVATIVE PRODUCTS THAT ARE POWERED BY NOURISHING, SKIN-LOVING MINERALS. WE FORMULATE OUR PRODUCTS WITH PURITY IN MIND, SO YOU CAN FEEL GOOD ABOUT EVERYTHING WE MAKE.
WE CONNECT WITH WOMEN IN DEEP MEANINGFUL WAYS BECAUSE WE’VE NEVER BEEN CONTENT WITH JUST MAKING THEM LOOK PRETTY, WE WANT TO MAKE THEM FEEL BEAUTIFUL.
WE EXIST TO MAKE A POSITIVE DIFFERENCE IN WOMEN’S LIVES.
To return your bareminerals.com purchase by mail, please include the packing slip with your return and ship to the address below. Customers are responsible for return shipping charges, and we recommend you ship via a traceable service to ensure successful delivery.
700 Commerce Parkway West
West Greenwood, IN 46143
Please note: Only items purchased on bareminerals.com will be accepted for a return by mail. If your items were purchased in a boutique or through an authorized retailer, please return it to the location where it was purchased.
To return your bareminerals.com purchase at a bareMinerals boutique, please present the original order confirmation email that includes the last four digit of the credit card used for the purchase. Get Started Kits and bareMinerals Subscription membership purchases cannot be returned at bareMinerals boutiques.
Credit will be issued to the original form of payment for the amount of the item plus sales tax. Shipping and handling charges are not included in refunds. The credit will appear on your bank statement within 1-2 billing cycles. If payment was made with a gift card, a merchandise credit will be issued for the credit amount.
bareMinerals Gift Cards are not returnable and may not be redeemed for cash or credit except where required by law.
FREE SHIPPING AND FREE RETURNS ON ALL FOUNDATION
Free returns are valid on any bareMinerals.com foundation purchase. Please contact Customer Service to request a pre-paid return label that will be emailed to you within one to two business days. Customer Service can be reached at 888-795-4747 or firstname.lastname@example.org Monday through Saturday, 8am to 11pm EST.
BOUTIQUE AND OUTLET RECEIPT FREE RETURNS
Participants who use their FAB Friends and Benefits account when making purchases at boutiques or outlets will not be required to provide a receipt when making returns. Purchases made through Customer Service or bareminerals.com are not eligible for Receipt Free Returns.
Shipping to Hawaii, Alaska, Puerto Rico and United States Territories may take up to 21 business days for delivery and must be shipped via our Standard Shipping method.
At this time, we are unable to ship to P.O. Boxes outside the U.S. Orders shipping to P.O. Boxes must be shipped via our Standard Shipping method.
Shipping to APO/FPO/DPO addresses may take up to 45 business days for delivery and must be shipped via our Standard Shipping method.
For orders shipping to Canada, we do not offer Ground or Rush shipping. Delivery may take up to 21 business days. Please add $10 to the Standard Shipping fees below. Please note you may be subject to import duties and taxes, namely GST (Goods and Services Tax) and HST (Harmonized Sales Tax). In addition, a $5 handling fee may be levied upon your purchase by Canada Post. These costs are not included in your overall purchase price and bareMinerals does not pay for or refund these costs.
Our website offers free standard shipping on all merchandise orders over $50 (excluding taxes) within the United States and its Territories. bareMinerals reserves the right to change this shipping promotion at any time.
Please see our general shipping costs and delivery time below: